Most Americans – especially Millennials – say libraries can help them find reliable, trustworthy inf
Americans struggle to determine what news and information 
Blacks and Hispanics are more likely than whites to believe training would help them, both in how to use online resources and in gaining confidence with digital tools. Similarly, those with less than a high school diploma are more likely than those with at least a bachelor's degree to think training would help. And women are slightly more likely than men to express this view.
Many Americans believe public libraries help them in other ways, according to the survey:
- 65% say libraries help them grow as people.
- 49% think libraries help them focus on things that matter in their lives.
- 43% believe libraries help them cope with a busy world.
- 38% say libraries help them cope with a world where it's hard to get ahead.
- 27% think libraries help them protect their personal data from online thieves.
Beyond generational differences, there are some other demographic differences in views on how libraries can help. Women are somewhat more likely than men to report that libraries help them find information that is trustworthy and reliable (82% vs. 75%), learn new things (80% vs. 73%), grow as a person (69% vs. 61%), focus on things that matter in their lives (54% vs. 44%) and cope with a busy world (47% vs. 38%).
Hispanics are especially likely to say that the public library helps them learn new things, grow personally and focus on things that matter in their lives compared with smaller shares of blacks and whites who say the same. Hispanics are also more likely than whites and blacks to say the library aids them in coping with a busy world or with a world where it is hard to get ahead.
Those with less than a high school diploma are more likely than college graduates to say libraries help them in several areas: helping them focus on things that matter in their lives (63% vs. 46%), coping with a busy world (55% vs. 37%), coping with a world where it is hard to get ahead (54% vs. 30%) and protecting their personal data from online theft (48% vs. 18%).
Note: See full topline results here (PDF). Read more about Americans' engagement with libraries and library resources in a 2016 Pew Research Center report.
Note: This report was made possible by The Pew Charitable Trusts, which received support for the project through a grant from the Bill & Melinda Gates Foundation. The findings and conclusions contained within are those of the authors and do not necessarily reflect positions or policies of the Bill & Melinda Gates Foundation.
