The Virtues and Downsides of Online Dating
Today, three-in-ten U.S. adults say they have ever used an online dating site or app – including 11% who have done so in the past year, according to a new Pew Research Center survey conducted Oct. 16 to 28, 2019. For some Americans, these platforms have been instrumental in forging meaningful connections: 12% say they have married or been in a committed relationship with someone they first met through a dating site or app. All in all, about a quarter of Americans (23%) say they have ever gone on a date with someone they first met through a dating site or app.
Previous Pew Research Center studies about online dating indicate that the share of Americans who have used these platforms – as well as the share who have found a spouse or partner through them – has risen over time. In 2013, 11% of U.S. adults said they had ever used a dating site or app, while just 3% reported that they had entered into a long-term relationship or marriage with someone they first met through online dating. It is important to note that there are some changes in question wording between the Center's 2013 and 2019 surveys, as well as differences in how these surveys were fielded.
Online dating users are more likely to describe their overall experience with using dating sites or apps in positive, rather than negative, terms. Some 57% of Americans who have ever used a dating site or app say their own personal experiences with these platforms have been very or somewhat positive. Still, about four-in-ten online daters (42%) describe their personal experience with dating sites or apps as at least somewhat negative.
For the most part, different demographic groups tend to view their online dating experiences similarly. But there are some notable exceptions. College-educated online daters, for example, are far more likely than those with a high school diploma or less to say that their own personal experience with dating sites or apps is very or somewhat positive (63% vs. 47%).
At the same time, 71% of online daters report that it was at least somewhat easy to find people on dating sites or apps that they found physically attractive, while about two-thirds say it was easy to find people who shared their hobbies or interests or seemed like someone they would want to meet in person.
While majorities across various demographic groups are more likely to describe their searches as easy, rather than difficult, there are some differences by gender. Among online daters, women are more likely than men to say it was at least somewhat difficult to find people they were physically attracted to (36% vs. 21%), while men were more likely than women to express that it was difficult to find others who shared their hobbies and interests (41% vs. 30%).
Men who have online dated in the past five years are more likely than women to feel as if they did not get enough messages from other users
Online daters widely believe that dishonesty is a pervasive issue on these platforms. A clear majority of online daters (71%) say it is very common for people on these platforms to lie about themselves to appear more desirable, while another 25% think it is somewhat common. Only 3% of online daters think this is not a common occurrence on dating platforms.
Smaller, but still substantial shares, of online daters believe people setting up fake accounts in order to scam others (50%) or people receiving sexually explicit messages or images they did not ask for (48%) are very common on dating sites and apps. By contrast, online daters are less likely to think harassment or bullying, and privacy violations, such as data breaches or identify theft, are very common occurrences on these platforms.
Some users – especially younger women – report being the target of rude or harassing behavior while on these platforms
Some experts contend that the 
The creators of online dating sites and apps
Americans – regardless of whether they have personally used online dating services or not – also weighed in on the virtues and pitfalls of online dating. Some 22% of Americans say online dating sites and apps have had a mostly positive effect on dating and relationships, while a similar proportion (26%) believe their effect has been mostly negative. Still, the largest share of adults – 50% – say online dating has had neither a positive nor negative effect on dating and relationships.
Respondents who say online dating's effect has been mostly positive or mostly negative were asked to explain in their own words why they felt this way. Some of the most common reasons provided by those who believe online dating has had a positive effect focus on its ability to expand people's dating pools and to allow people to evaluate someone before agreeing to meet in person. These users also believe dating sites and apps generally make the process of dating easier. On the other hand, people who said online dating has had a mostly negative effect most commonly cite dishonesty and the idea that users misrepresent themselves.
Pluralities also believe that whether a couple met online or in person has little effect on the success of their relationship. Just over half of Americans (54%) say that relationships where couples meet through a dating site or app are just as successful as those that begin in person, 38% believe these relationships are less successful, while 5% deem them more successful.
Public attitudes about the impact or success of online dating differ between those who have used dating platforms and those who have not. While 29% of online dating users say dating sites and apps have had a mostly positive effect on dating and relationships, that share is 21% among non-users. People who have ever used a dating site or app also have a more positive assessment of relationships forged online. Some 62% of online daters believe relationships where people first met through a dating site or app are just as successful as those that began in person, compared with 52% of those who never online dated.
